One place for help, at every facility

Ask a question, reset a password, or request equipment. The AI agent handles common requests any time of day.

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Common requests:

IT Help

Get back to work fast

Passwords, devices, and system access for Point Click Care, Active Directory, and more. The IT agent can verify you and fix most of these in the same conversation.

Reset your Point Click Care (PCC) password
Reset your Active Directory (AD) password
Request a laptop replacement
Request access to a facility in PCC
Set up VPN with Cisco AnyConnect

Browse IT Help

HR and Payroll

Pay and benefits

View and download your pay stub
Where to find your benefits information
Contact the Benefits team

All HR and Payroll

Offices and departments

Find the right team

Find your office or service center contact
Find the right department
Locations map

Getting started with Ensign Services

How support works

1
Ask
Chat here or email support. No need to know which team owns it.
2
AI agent resolves
It verifies who you are, runs the fix, and replies, day or night.
3
Handoff with context
Anything it cannot finish goes to the right IT team with every detail attached.